Vista Memorial Gardens

This place doesn't care for your loved ones resting place. They will rip out what ever you put and run over the plaques or stand the trucks right over them. I've been there and seen it for myself. I wish I could move my son. They've scratched my son's plaque already once they said they sent to fix it but they didn't , now I go back and they ran it over with the weed wacker and they chipped it all over now I have to go and fight with them. This place is not what they say it is. If you care about your love ones and the money spent keep an eye on it.not worth it. Go somewhere else.

I have been going to Vista for 30 years now to share my deepest moment in memory of my son Nathaniel. They are a perfect window in time to be a place that you and your family can go through this difficult time that all must face sometime. A foundation for your thoughts and loved one's to be safe and calm. A truly pure setting!

They put my father’s name wrong. I ordered a flower vase over 3 months ago and nothing has been done.nnThey keep telling that it takes time to fix the problem. This is frustrating for me and my family. I am already dealing with the pain, now I have to deal with this??.

My father was buried at Vista Memorial and there was a miscommunication with the instructions on the requirements for his memorial. I am grateful to Lester and Carlos that helped me with the situation. Carlos was diligent andnrespectful. They both fixed it to perfection.

P-REVIEW: I believe it would be a fair title for this review. I'll call it that based on such a large number of reviews already posted by people who have had to endure the loss of loved ones and their first hand experiences with Vista Memorial Gardens and its staff. Having several relatives (hopefully) resting in peace there, I hope that this p-review will give comfort to them, illuminate those who own and operate the facility and bring understanding to both sides (provider and customers) on each other needs.nnThere does appear to be a common theme among the posters. Overall lack of professionalism and empathy. If not outright disrespect and rudeness by the staff and perhaps deceit by the owners, in my opinion. This appears to be caused by a lack of clear and professional communication from the cemetery owners and it's staff.nnTo be fair, it is a challenging field for anyone to work within. While usually, funerals are not common for most people, for those who have careers related to end of life matters, these experiences are something they must witness every day. As long as they practice their profession, their detachment understandably, is necessary. Just to get through each day after dying (pun intended) day. So one could forgive them if they have a twisted, if not morbid sense of humor.nnWhat is not forgivable, in my opinion, is their lack of professionalism in front of grieving people. People whom they have contracted with, to help them bring closure to one of the most challenging experiences anyone could have. Neither is it forgivable to disrespect the dead by cracking jokes while on duty. They get paid to help people during their worst, most memorable moments. Not to further their pain by adding salt to wounds which may never heal. Moreover, people do pay handsomely for the perfect, final resting place. That place should reflect that expense. And it IS expensive. It should be picture postcard perfect. Anything less should be considered a breach of contract, if the grounds appearances are part of that contract. Neither should any alterations be made without the consent of those whose loved ones are there. It may be tedious to maintain that contract. But it is a contract nevertheless. Legal and binding.nnSo I've made these points because friends and relatives of the deceased should know not to get too upset by the detachment of the unconcerned employees for whom funerals are old hat. Even common. And also, for those employees to remember why they are there in the first place. That just because they deal with this every day, does in no way lessen the grief and pain of those whom they claim to serve.nnI'll close with this. I recently lost a loved one whose funeral has not taken place as of this writing. It will be within a few days at most, of this writing. I will be watching everything and everyone. I will have camera in hand and will be recording. I do not want my friends and family to endure what so many caring and loving people have so explicitly documented here. I do not want to hear Dennis making ANY rude or unnecessary comments or gestures. Nor will I tolerate being yelled at or rushed.nnSo to the staff there: You have been paid for a service. That includes compassion. If you fall short of that service, there is plenty of documentation at this point, to take a closer look at the operation of your cemetery. It would be a terrible thing if due to a proper burial being denied, you yourself end up; buried in legal proceedings as well.nnIn closing, I'll thank you in advance for giving serious consideration to this preview. My family will appreciate it very much. As will those that come after us. The result will be much better than if you ignore these words. So please don't forget them. I'll be watching and recording. And from the looks of it, their would be no shortage of witnesses or documentation. So let's bury past mistakes and not ourselves. This will comfort all concerned.