Office Depot

Store is ok but ! The crew in the copy área are awful, need to be prepared to be treated like they don’t care , and they don’t . So be patient . If you have another place to go Run . Otherwise just relax and enjoy the show !

I just went into this place to go buy a printer after standing over by the printers for a while nobody came and helped me. I pressed the help button and a guy came right over and said gosh I was standing right there. I ignored his comments being that he seemed a little agitated. After struggling to get some answers out of him for comparing a couple of the printers I decided to choose the less expensive one since he couldn't really figure out too many differences. The last time I bought a printer from office depot the manager offered me a discount. I asked the guy could I get a discount on this printer and he said why? I said why? Because i would like to know if i could get it cheaper. I got s discount at another office depot. He said well online they're about the same price maybe $0.10 difference so I can give you a $0.10 off. I said okay and walked out the store. At this point his demeanor was so rude that even if he gave me $100 off I probably would have left anyways. I did not get his name but he is a gentleman maybe in his 50s with a long straggly grey beard.

This review is solely rated 5 stars for a young man named STEFAN, an employee who assisted me in the print area. I desperately needed 2 poster boards laminated for a large church function. While the other employee was busy telling me all the ways and reasons she could not help me STEFAN jumped into action. It seems small to some, but he really saved the day for me because I really needed it done. Thank you so much STEFAN!. I hope you're given something great for being such a great assest to customers

Although the customer service was nice, waited a while to have an item printed. It would have been better to request it online.

Horrible service at the print service counter. When I arrived, I checked in with a worker and told him I was there to laminate my one, large item. He took my name and phone number and told me it would be about a 15 minute wait and I also received a text message with the same information. After walking around the store I came back to wait in the front by the print center. I received a text message saying I had four minutes left of my wait then another text message saying I was at the front of the line. At that time while being “the front of the line“ nobody came to assist me. Someone finally acknowledged me said they would help me and then walked away and helped another customer. I then received another text message from Office Depot saying that they hadn’t heard back from me and that they were giving my spot to someone else despite the fact I was standing there for 15 minutes. When someone finally did assist me they directed me over to a cash register, I told her I was there to laminate. She then walked away to go to two other things and take more phone calls. Finally she came over and told me that the laminator needed to be re-spooled and that will take about 10 minutes. I stood there the entire time in the front of the store with my large item needing to be laminated. No one had asked besides the gentleman who I checked in with if I was going to laminate or what I needed done. It seemed like when I checked in with him he made a note that I needed to laminate. So after the laminator finally warmed up, my item was laminated and I took it from the store without it being cut because by then it had taken over one hour to have the service completed. Needless to say I’ll be looking elsewhere for any type of print or laminating services in the future. Horrible! Horrible! Not one person was the slightest bit apologetic for the fact that I was waiting with two children under the age of five for an hour to have one item laminated, when it was supposed to be 15 minutes.