Office Depot

I had some of the worst customer service I’ve ever received tonight. I will start by sharing I'm a teacher who is trying my best to get a lot done with little time. I got to the print center with 20 min to spare and I thought that was plenty of time since their was no line. I needed 20 sheets printed and I had already come in prior so I knew exactly how to do it. The printing associate was extremely helpful and kind. I could tell she was overwhelmed because 3-4 lined up behind me to check out because I assumed she was the only employee working. I told her to let them go in front of me because I didn’t want to hold up the line. By now I’ve noticed another employee who I now believe was a manager leisurely talking to a customer. The printing associate informed me she was reminded they were closing and needed to finish but she would try her best to get it done. I then noticed she was being told repeatedly through her ear piece to hurry up and check me out even though it was clear she wasn’t finished. The manager never came over to speak to me until it was now 8:00 and told her to finish up. I’m only sharing I lost it and then began to beg him to let her finish because most would expect compassion. I wasn’t being hateful just very upset because I was trying my best but failing. The managers response was to let me know I should have came in earlier. The location of your store is very convenient but I will drive out of my way so I never have to experience that again.

As a Fellow Business Owner, make this corporate store their own making it feel like a hometown store environment, all very helpful, all greet Every Customer, Very Knowledgeable - We at Atlantic Pack & Parcel are very comfortable sending our Post Office customers there for postal needs.

I wrote a scathing review of this place about a year ago after experiencing terrible customer service from the elderly lady who used to run the print center. I would just like to say my experience today with Antonio was outstanding. He was fast, friendly, and able to keep the line moving while handling several customers at once. It was the fastest and best service I've ever received at the print center. Thank you!

Worst customer service and its not the first time at this location! Waiting to pay for my stuff but no one at the front (stand and wait for 10min at least), I look behind at the printing station one of the worker (girl) just looked at me not saying or doing anything the other worker just walking around. I spend over $1,000 a year at Office Depot for my business, will never buy anything from Office Depot again!

I love this location. Great store. Always stocked and clean. Very nice customer service. We do a lot of printing with them and they are always super accommodating.