T-Mobile

Months ago one of the sales associates gave us a buy one get one free... or so we thought. Through talking with many people we come to find out that promotion had actually ended when the sales person "gave" it to us. Our bill is now to high and NOBODY will do anything about it. The manager seems to rarely, if ever, be in the store and WILL NOT call us. This is a perfect example of untrained people screwing someone over and the manager not taking any responsibility. Tmo customer service can't do anything except tell us to talk with the manager... but we can never get a hold of the manager. So now months later we are calling to get the money comped every month and still trying to get the manager to contact us. Will not be buying anything from this store again.

Store associate lied to my girlfriend about being able to add a new phone to an existing Sprint account! Said we had to switch to Tmoble and start a new plan just so that he could get his commission. 2 weeks later Tmoble called asked if we wanted a free line!!! Dont go to this store unless you don't mind getting ripped off for their commission!!!

When I go in I always get helped by Bri and she is just the sweetest. She's so helpful and pleasant to work with.

I went to the store to purchase 3 phones for my family. They were very busy for a Sunday afternoon, but I received excellent customer service. Bri and Alex both helped me out with my purchase and they were amazing. They were warm, friendly, and professional. I am going to send all my friends and family to this location. As a bonus they speak Spanish if necessary.

We visited this location for the first time yesterday and we were very impressed with the customer service and speed of service we received. We usually go to another location, but we are pretty sure this will be our main store from now on.