Map
Detailed Information
- Place Types Electronics store
- Address 751 E Pine Knoll Dr, Flagstaff, AZ 86001, USA
- Coordinate 35.1795831,-111.647839
- Website https://www.tcgusa.com/
- Rating 3.2
- Compound Code 59H2+RV Flagstaff, AZ, USA
Photos
Reviews
When speaking to them over the phone, they were incredibly helpful. However, when I came into the store for a seemingly easy fix, they were rude, condescending, and didn't even resolve the issue. They said they fixed it, but when I got home and started up my browser, it continued to not work properly.
The guy was super helpful over the phone, but getting ahold of someone in the actual store is a difficult task. The number on the door is different than the number online.
I made an appointment for a day the store was closed, but nobody showed up. Hence my low review (also couldn't contact anybody, because the store was closed).
New management has definitely turned this store around. Had a laptop with a completely shattered screen fixed within the week for quite cheap.
Would recommend.
They couldn't fix it so they just didn't put back it as it was. Missing a lot of screws. I'll never be there again and I don't recommend going there.
This is the WORST WORST WORST WORST Computer repair place you will ever go to. Not only is it highly unreliable and highly unprofessional place to take your computer, laptop, tablet, or anything you have. You want quality and you want speedy service in the most best way possible. You want to trust them with your broken devices and be assured everything will be ok. Well this isn’t the place to find that. The employees are rude, clueless, uncomfortably awkward, unable to perform the most simplest task of sending an email to the customers as per the customers request. A simple snap, email, and send. That’s it.
A service is done? Send an email. Call. Send smoke signals. ANYTHING!! Don’t just go ghost. It doesn’t take WEEKS to send a simple email. It doesn’t take a genius. It doesn’t take Einstein. But it seems it takes an army to get them to understand that the customer values time and commitment more than anything.
Do not come to Computer Guys USA. DO NOT go there. Less you value your money and time.
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