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T-Mobile

4650 N US-89, Flagstaff, AZ 86004, USA

+1 928-527-7511

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Detailed Information

Place Types Electronics store
Address 4650 N US-89, Flagstaff, AZ 86004, USA
Coordinate 35.2233157,-111.5807629
Website https://www.t-mobile.com/store-locator/az/flagstaff/flagstaff-m
Rating 3.8
Compound Code 6CF9+8M Flagstaff, AZ, USA

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Reviews

G E (08/30/2020)

My name is Glenn. John, the manager at the Flagstaff Mall t-Mobile store is amazing! John, and his whole staff are very pleasant, knowledgeable, and friendly! John, Max, and Jose helped me several times, and they are all great guys! I would highly recommend this t-mobile store as you will have a great experience!

Lino Hart (11/28/2020)

We bought a glass protector and phone cover. We were presented with a variety of different cases and I might switch over for their service too! Good job t mobile and the crew!

Roy Maye (07/03/2020)

On Thursday, I made an appointment for Friday opening time. When my wife and I arrived we were greeted by all three employees in the store. The Manager, John, knew exactly who we were and what we were needing to do, from the person who set up our appointment the day before. Already, we were impressed with the internal communications process and greetings. John reviewed our needs and once confirmed, he turned us over to an associate, Maximiliano (Max) to help us. Max was very pleasant and professional and dove right in to showing us available phones and reviewing plan options. I inundated him with question after question and he kept his cool while answering each one. I was impressed with his knowledge and ability to handle everything I threw at him. He worked extremely hard to find a plan that was just right for us. Once we settled on a plan, and Max was doing the required paperwork, John jumped in to start transferring the data, contacts and pictures from our old phones to the new ones, even further streamlining the process. I highly recommend this T-Mobile store and this team of professionals.

junebug 420 (02/08/2020)

Javier was an amazing help getting me situated. He helped start a new account get a new phone set up. He is very well informed and answered every question with a smile on his face. Very courteous and polite. Best customer service I have received in a very long time!!! THANK YOU JAVIER!!

Chesney Isaac (03/08/2020)

I went in to get my screen protector ($40 dollar with insurance replacement plan.) and one dude told me I was not eligible for it. Then I went to call the T-Mobile store where I originally bought my phone and screen protector then said I was eligible and the tool they use is down but there’s other steps he should’ve taken but didn’t so he said that should’ve asked to speak to the store manager because at that point he was just being lazy.

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