Map
Detailed Information
- Place Types Spa
- Address 1235 S Plaza Way, Flagstaff, AZ 86001, USA
- Coordinate 35.189004,-111.6639885
- Website https://locations.massageenvy.com/arizona/flagstaff/1235-south-
- Rating Unknown
- Compound Code 58QP+JC Flagstaff, AZ, USA
Photos
Reviews
Skeptical as most as I do enjoy a good spa day.
You are paying for great services here no so much the amenities so don’t expect a hot tub and steam room or luxurious lock room.
I have been a member now for over a year and go as often as I can. I have never had a negative service worth mentioning. But only positive ones worth mentioning! Thank you massage envy flagstaff :)
Lorinda is the best therapist so far. I ask for firm pressure and she does an excellent job. She is very informative and knowledgeable of the muscles needing attention. I give her 5 stars! Thank you!
I called at 9am to book an appointment for a massage for myself and a facial for my son. Flagstaff is more than an hour drive from where I live. I arrived at 11am the same day even if my appointment is at 11:15am. They told me to wait in my car. They texted me at 11:30am that the therapist is now ready so I can come in to see them. I went to the front desk and they asked me to answer some questions about contact with people with Covid etc. I told them I work at a hospital. They told me that they cannot give me service due to I am a health care worker. They did not tell me over the phone that if I work at a hospital, they will not be allowed to render service to me or my family. I told them that I drove an hour and a half for this appointment. They said the owner does not allow them to. I asked if my son can be seen but they said no because he lives with me. So advise to any health care workers that wants to get a facial or a massage in this branch of Massage Envy, just don't tell them where you work and answer No to their questionnaire. Or just cancel your membership with them. That is what I did and they will reimburse all my credits back to my bank account.
I cancelled my subscription in August 2019 and they have still been charging me every month! When I signed up for a membership I was told by the girl who signed me up I could cancel at anytime. NOPE! anytime after a year, in the tiny fine print of a multi page contract. I finish my year and hold up my contract. Go through ridiculous hoops to cancel. I had to talk to the manager of the store as to why I want to cancel after my contract had been completed. Then they keep charging me! Find a local massage therapist that does good business, DO NOT WASTE YOUR MONEY OR TIME with this horrible establishment!!!
I sat in the waiting room for half an hour before they told me they had failed to call in the massage therapist. Their only offer of a fix was that I could reschedule for later in the day. Completely waisted my time.
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