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Ashley HomeStore
Ashley HomeStore
Ashley HomeStore
Ashley HomeStore
Ashley HomeStore
Ashley HomeStore
Ashley HomeStore
Ashley HomeStore
Ashley HomeStore
Ashley HomeStore
Reviews
Lorraine Clinton (09/16/2020)
They turn us down when Our credits was great. They are a narcissist.
Miranda Begay (10/31/2020)
Great shopping experience! Introduction & greeted from the moment I walked in by Susan They let me shop No pressure or hounding. Found what I was looking for charged it to my account. & left. It was quick, fast. & professional. Apply & open an account its real easy to manage after you have been approved All the staff are polite & friendly great Quality Furniture
Tayler Atencio (09/16/2020)
Ordered a sectional back at the beginning of June! Anticipated deliver date was beginning of August which is the reason I purchased the couch to begin with. Now it’s almost October and I’m missing not my entire couch but half of the couch!???? How is this even possible? It’s a sectional and I’m missing half! Now my anticipated deliver date for the part I am missing is end of October! The sales Lady Dorinda did me absolutely no justice as corporate states it’s been out of stock since April! I paid cash not financed and they can’t give me a cash refund? Hmmmmm they have my money no problem but no couch to show for it. Completely disappointed! Will never shop here again!
Rob (11/10/2020)
If I could give them no stars I would. I have never purchased furniture from Ashley and I will never again. Ordered items of a new sofa, ottoman and a dresser in "May". We have had to call numerous times after getting updates over 5 times that it was delayed. Finally! We got half of our order to be told it would be another week until we get the full order. Guess what? that was a month ago. Now, we were just told until the end of November. Good grief. If you want your furniture in time? Go elsewhere. You might be waiting half a year or more for your furniture just like I have been. Restoration Hardware, Crate & Barrel, West Elm, CB2, Bassett have been my stores that have never given me problems. I gave Ashely the benefit of the doubt, unsatisfied and will never use them again. Future buyers, be warned you are better off shopping somewhere else with a faster turnaround.
Michelle Robbins (09/05/2020)
Good selection and prices. They even price match. Our sales associate was so helpful and took care of everything for us. We went in store instead of shopping online so we could stay as local as possible and I’m glad we did! **Update: I am also having delivery issues and cannot get ahold of our local store. I have called their corporate number and have been on hold for longer than 20 minutes each time. We received a partial delivery and one of our pieces of furniture was broken inside the box. I was told to email pictures and haven’t heard anything back. I am still missing part of my order and called to schedule to just pick it up so we wouldn’t have to wait weeks and weeks. The corporate associate didn’t tell me the only place I could pick it up was Albuquerque. I know have to call back in 48 hours to reschedule a delivery. So frustrating!!
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