Kitchen and Bath Solutions

KBS recently finished my basement and it turned out great! Alberto and Elizabeth were awesome to work with. I had gotten quotes from 6 different contractors before choosing KBS. They offered the best materials and finishes and I was able to visit their showroom to pick out the carpet, tiles, shower door, faucets etc. The work was completed on time. I’ve had close family visit me recently and they were all amazed at how good the basement looked. I highly recommend KBS.

This is a long review so I apologize in advance. At the end of 2019, I had Alberto with KBS, come to my house to give me an estimate for replacing kitchen cabinets and a new counter top. The plan was to get cabinets though Home Depot and have KBS install and do the countertops. We went to KBS to pick out the counter top when Alberto gave us another option, to use their 'in-house' brands. This price was better than Home Depot and we were reassured this would be a better result because they would be able to control all aspects of the project. Because of their being able to schedule everything out the said the project would be no more than 10-14 days total, from demo to finished product. The project was to begin on January 7th. The last piece of the kitchen was just installed on Wednesday May 6th. There were some extenuating circumstances with COVID, I get that, but this should have been finished long before the pandemic slowed things down.nnOur project was delayed from the beginning. Originally pushed 2 weeks because cabinets were to arrive late and when thy did come, they were significantly damaged. We had to return nearly every upper cabinet, which then had to be reshipped, freight, from the company (Fabuwood) in new York/New Jersey. We aren't talking minor damage, we are talking cracked cabinets, doors and significantly chipped and dented paint. I give KBS credit for reordering the damaged pieces they did that, but from this point forward, we had random packages coming, pieces not showing up at all, and any anytime a delivery needed to be made, someone had to be home to take delivery. This necessitated me working from home for at least an extra week, in addition to what I had scheduled for the project. This all could have been avoided had KBS taken delivery and made sure they had everything they needed prior to the project even starting. I understand that some of delivery issues may have been out of their control, but their inability to reorder the correct parts, make sure that they had the right pieces, double and triple check what was ordered and delivered created such a large headache for us that lasted months. We were living in a partially functional kitchen for over 4 months.nnMike, the carpenter who was subbed out to do the install of cabinets and finish work, was excellent to work with. He came over many times to install what he could, usually only an hour or two at a time, due to the parts that had been delivered. His finish work was excellent and I really appreciated he and his crew's time and effort as I know this project was a pain for them as well.nnKBS did give us a $500 discount for the trouble we encountered, but I can confidently say we would not go through this again, with or without the discount. I wish we had stuck to our original plan of getting the cabinets elsewhere or gone with a different company completely as we had competing bids when organizing the project to begin with. Beautiful end result, but not worth the headache we faced to get there.

So glad we went with KnBS over a “cookie cutter” bath business. Replaced 2 showers and installed new flooring in the main bathroom. Got great, creative advice and very happy with the price for the custom work. Skilled Workers did a great job and were professional, with attention to detail. Alberto was very patient and accommodating with some changes we made. Will use them again, if we have another project. Highly recommended.

We hired Kitchen and Bath Solutions to do a complete gut and remodel of our master bathroom. The renovation included moving a wall, moving plumbing, and moving electrical. We were impressed with the materials available at their show room to choose from. They also allow you to buy your own finishes, which we preferred because you can then shop around for what you want and control costs.nnWe are so pleased with the results and realize we would’ve paid twice as much, if not more, to get this done elsewhere. Their team had great and practical design suggestions and the end result is stunning. They also have a one year warranty on everything just in case something stops working.nnWe have already hired them to do our guest bathroom as well.

Alberto and Elizabeth were wonderful to work with. They presented great ideas for our two bathrooms and they turned out amazing. We couldn't be happier with their customer service and remodeling expertise.