Rainbow donuts

Very poor customer service. Almost had to call the police on the lady. She made a smoothie with water instead of milk and we said it looked like a melted icee. I asked for my refund the lady said she can’t when paying with a card. Only cash. I told her to Call the owner and she called the owner and he said he was coming in an hour to do the refund. That never happened. We called the store to ask when the refund is going to be able to be done for the $11.03 and she replied don’t call the store anymore. I videotape the whole incident and videotape talking to the owner on the phone at the store on her phone so I had his phone number and decided to call him directly. Call the owner and she called the owner and he said he was coming in an hour to do the refund. That never happened. We called the store to ask when the refund is going to be able to be done for the $11.03 and she replied don’t call the store anymore. I videotape the whole incident and videotape talking to the owner on the phone at the store on her phone so I had his phone number and decided to call him directly. When I called him he expressed he’s a small business and barely making it as if I’m just supposed to take a loss on $11.03 and got no product. I told him that he needs to refund me the money because it’s illegal to take money from a customer and give no product he at that point in time told me either call the police or dispute it with the bank. And then it’s his house and not to come back there anymore that he’s not coming to our house starting problems. What type of customer service is that no wonder he’s a small business barely making it with that type of customer service! So now I have disputed it with my bank! Very poor service if I could give zero stars I would!I’m also going to file a complaint with the Better Business Bureau.

The best donuts and croissants in town the service was so great I will be back thank you

I frequent this place at least once or twice a month. The ladies here are very nice and tend to offer a free doughnut or two for me when I come in. The prices were very reasonable. I noticed a week or two ago that the donuts are smaller now. I used to get a dozen in the pink box and it would be full, but now it can fit 14 doughnuts and be full. I think I might start going elsewhere for doughnuts now. The doughnuts are small enough that it feels like eating two now feels like the single doughnuts that they used to make.

Great selection! Been here on weekdays to take donuts to meetings at work and always in and out fast. Got here on a Saturday morning for the first time and I was impressed with the speed of service. I have yet to be disappointed with the quality of the donuts and was a pleasure to see that almost every table or booth was filled with customers. Customers at the counter were being served quickly. I rarely give five stars to any place. You really have to wow me with your service and quality of your product.

Our family used to live behind a rainbow donuts on McDowell which had the same owner, and their donuts have always been top notch.