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Detailed Information
Openning hours
  • Monday 10:00 AM – 6:00 PM
  • Tuesday 10:00 AM – 6:00 PM
  • Wednesday 10:00 AM – 6:00 PM
  • Thursday 10:00 AM – 6:00 PM
  • Friday 10:00 AM – 6:00 PM
  • Saturday Closed
  • Sunday Closed
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WILLY Tech Shop
Reviews
Daniel Colleran (10/20/2020)
I appreciated the safety protocols and the professionalism behind this company. I had an enjoyable experience and the staff was friendly, compassionate and had a good sense of humor. My computer was fixed and feels brand new.
Kaity Moore (08/05/2020)
I was really impressed with my experience at Willy Tech Shop. I took my broken laptop here because the Apple stores are all closed in Wisconsin, and I feel like that was a blessing in disguise. First, I have to applaud them for how quickly they were able to help me considering the fact that they are overwhelmed with the Apple stores being closed. Also, they are being extremely careful with their COVID procedures which shows that they really value the health of their workers and customers.nnI was helped by John, and although my computer was beyond repair, he took the time to talk me through my best options moving forward. I honestly cannot even express how helpful and kind John was through this whole experience. I could tell that he really cared about me and my situation and wasn’t just trying to sell a product. Not only did he help me while I was in store, but we had several phone conversations and he was so patient and took the time to answer all my questions. I ended up leaving with a new computer and a smile on my face. 10/10 would recommend!
David Piper (11/22/2020)
Brought in my computer because the screen wasn’t working after being dropped and the hard drive appeared to have lost its data. They reconnected the screen and hard drive and now both components are working, no replacement necessary. Staff was friendly
Taylor McDowell (11/16/2020)
I was really disappointed with my experience at Willy Tech. I brought in my computer because the built-in camera broke and while they were assessing my computer the backlight went out. They suggested a $500+ repair to fix the logic board. I went to get a second opinion from my IT manager and they were able to fix my backlight by simply cleaning my computer a little bit and then reseeding some cables. My built in camera still doesn't work, so they maybe assessed the problem with the built in camera correctly.nnI was really upset that they messed up my backlight and made my computer completely unusable. I feel like they were careless when they were working on my computer. Then they proceeded to tell me that this type of thing happens all the time and the backlight just fails on mac. My IT manager said he's almost never seen a backlight go out on a mac. Overall, I just felt taken advantage of and backed into a corner because I could easily use my computer without a working built-in camera, but not without a working backlight.
Danika Laine (02/04/2020)
Sarah at the WILLY Tech Shop was SO helpful. My old MacBook AIR is now like new and will last me longer than I thought thanks to her care and expertise. Highly recommend, great knowledge and customer service. There may be more life in your computer than you think, which also helps the environment. Check this place out!
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