Brunsell Lumber & Millwork

I was recently provided a quote from Brunsell for 6 doors and trim for a basement remodel. The initial quote seemed exceptionally high coming in at around $12,200. My first reaction was to figure out how exactly the installation of 6 doors and trim cost over $12,000. I contacted Brunsell and asked if the quote was correct. They informed me that they had made a mistake and misquoted me by around $2000. Once I was provided the correct quote the next day which still was over $10,000 I contacted Bill Morris. He proceeded to tell me when I asked if he would itemize the amount so I had a better understand of how this job cost over $10,000 that he wouldn’t provide me any breakdown of the cost and if I wanted to proceed with Brunsell I would need to accept the cost of the installation and put down a 50% deposit and then he would provide me a breakdown for the cost.nnI quickly learned that this company had many hidden cost included in their quotes and they weren’t willing to provide a itemized breakdown of the cost they were asking me to pay for some unforeseen reason. This is the most unprofessional experience I have ever had with a company. I highly advise anyone looking to purchase anything from this company demand an itemized breakdown of the cost before they accept the responsibility to pay. Brunsell should be extremely ashamed of these business practices and should rethink how they treat paying customers.nnPlease check this companies reviews before deciding to work with them. They have an exceptional amount of 1 star reviews. This doesn’t surprise me at all after my experience with them.

I had a great experience at Brunsell. I am a beginner woodworker and I was pretty intimidated go to a lumber yard for the first time because I had NO IDEA what I was talking about. All I knew was that I wanted to buy some wood. I was a bit worried I wouldn't be given the time of day because I wasn't buying a contractor's load of wood. But boy was I wrong! I got greeted right as I pulled up, he gave me instructions on what to do, and when I ready to make my purchase, the salesman helped me move heavy boards so I could get the exact one I wanted. He then cut them to the size I needed, and I was on my way! I really appreciated the prices were clearly posted as well, so I didn't accidentally buy anything that was over my budget. Their selection was pretty good too including walnut, sapele, Brazilian cherry, and more! Thanks Brunsell!

Very knowledgeable and helpful staff. They were able to help us calculate a span for rafters in a part of the house that needed to be remodeled and helped us get a new railing for our stairs. I have definitely not been utilizing this place enough.

Would definitely recommend working with Brunsell, looking forward to working with them again for future projects. Absolutely great experience all the way through.

One of the only true lumber stores left in town. One of the only places that I will go for quality materials.