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Total Home Center

700 Highgate Rd, St Albans City, VT 05478, USA

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Detailed Information

Place Types Furniture store
Address 700 Highgate Rd, St Albans City, VT 05478, USA
Coordinate 44.8452903,-73.0790362
Website http://totalhomecenter.net/
Rating 4.5
Compound Code RWWC+49 Saint Albans City, VT,

Openning hours

Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday 11:00 AM – 5:00 PM

Photos

Reviews

Sean Troland (08/24/2020)

So I decided to give my local store a try and ordered a fridge. They delivered on time but we had folks staying at our camp (and using the fridge) reporting issues. I finally figured out the problem - the door was installed incorrectly. I was quite perturbed and called on a Saturday afternoon and left a message, thinking to myself I should’ve gone with one of the big box stores. Well first thing Monday morning I got a call from an extremely friendly service rep (Chris). I explained the problem and he went to our camp and had it fixed in 15 minutes. Issues are a part of life - it’s how the issues are handled is what matter. THC stepped up big time and provided EXCELLENT customer service. Would one of the big box stores have been able to do that? Unlikely. Very impressed.

Steve Oesterle (10/22/2020)

This place has alot of different choices in every department. People are great and not pushy

cole stevens (01/04/2020)

Not pleased at all! I bought a dryer there for the Black Friday sale and chose to have them install it for 40$. I’ve been wondering why the house smelt so good and warm after every use, it’s because they never hooked the vent hose up to the dryer!nAlso my girlfriend bought a set of expensive furniture at same time and we thought it wouldn't be a hassle to partially finance it. Low and behold they never sent the bill and instead sent a credit card that is preloaded.... so she calls them and they say they have nothing to do with the finance bank and told her to call them. Unimpressed that there’s no other options for monthly payment methods through total home center. She was never told that she was getting a credit card from her sales man. Her sales man was convincing and guaranteed that all paperwork would get sent in the mail. Well the credit card didn’t arrive until a day before her bill was actually due and the bill still never showed up with the amount due that month. Definitely gonna think twice bout going there again

Justin Zielinski (01/09/2020)

We were greeted upon entering by a very polite man named Brian. They had a pretty decent selection of furniture, bedding and appliances at reasonable prices. We were just there to browse, but will probably be back again.