Verizon Authorized Retailer – GoWireless

Went up to up grade my wife's 6 to a new SEv2. Were told she could get a iPad for only $200 too. A great deal so she said yes. Long story short after spending about a hour at the counter while the agent was on the phone correcting errors we got the new phone and iPad. When home, I learned it was a cellular iPad, which we did not want and so I checked my next bill on the Verizon site I learned that we were charged $459 plus set up for the iPad, not $200 and that were charge double $80 vs $40 of the phone set up.nThe next day the store did reluctantly take the iPad back, but refused to work to correct the Verizon bill errors...said we had to do that.nnDealing local is not easy in this case.

Love them! Always friendly, always can answer any questions that I have.

So I ordered a phone Sunday was told 2 day shipping its been 5 now still no phone in.... everytime I call i get someone who act like its to much to ask of them to check if its their and then i wait to even speak to someone for over an hour very disappointing they need to train their employees better about customer service not just have whoever work because that's what it felt like

Great store. Excellent customer service. I needed a hotspot for work. They had exactly what I needed. Not pushy or anything. Extremely helpful and knowledgeable.

Shortly after moving to Vermont in July 2019, it was necessary to switch from ATT to Verizon as there was no reliable ATT signal. Verizon would not import my unlocked Samsung Note 8. Told that I would only be paying a couple hundred dollars to make the upgrade to the Note 9 as a credit would be made to my account for turning in the brand new Note 8 and they would issue a $200 Visa Gift Card. SEVEN MONTHS AND STILL NO GIFT CARD. (Also had to replace my case and car charger due to the slight size difference.) Been to this store SEVEN times over SEVEN MONTHS and told every time that they are working on it. I work night shift and have been greatly inconvenienced. It's insulting being lied to and strung along. Don't do business here.