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Best Buy

109 E N Pointe Dr, Salisbury, MD 21804, USA

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Detailed Information

Place Types Electronics store
Address 109 E N Pointe Dr, Salisbury, MD 21804, USA
Coordinate 38.4172687,-75.5640955
Website https://stores.bestbuy.com/md/salisbury/109-e-north-pointe-dr-7
Rating 4.1
Compound Code CC8P+W9 Salisbury, MD, USA

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Reviews

Angel (10/23/2020)

Made a pick up order went flawless. The guys was nice and went through the motions to make sure I was safe as was he. My immune is a little lower then a person my age so I don't venture in stores like anything now. My only issue lies in their phone customer service. I used to be able to call and get a human. For some reason I was re routed to the call center. So the exchange I want to make will be up in the air tomorrow because I couldn't get through to this store to request they hold the other one. Granted I doubt it would've mattered honestly. I would like to of tried. I work early am so I cant just shoot back down there to exchange this $160 purchase just because it's one left in the store. Push comes to shove I will literally just get my money back and go to Target. But someone really needs to do something with the phone service. I called the store for a reason not the call center.

Mike Spon (10/31/2020)

The place is nice & had what I needed However the people that works there are very nice & want to help however they do not know the products that they are selling you. I wanted the ROKU & the 2 people I asked questions to 1 told me yesterday to every question I asked just to make a sale & found out that to one channel I really wanted to get I can not get & the other person had no clue about anything & was just there to use up Oxygen & collect a pay check. The help needs more training on the products that they sell & be truthful about them good or bad.

Gayle Scroggs (10/04/2020)

Great prices, incredible staff! They really dedicated themselves to fixing my Verizon phone issue...Kim and Nico helped way beyond my expectations. Very grateful!!

Lauren (11/30/2020)

Laughable experience. Asked an employee standing in the computer section if they could tell me more about a laptop and was hoping to be able to see how the laptop disconnected from the keyboard to become a tablet. He had no idea that this laptop had this capability and refused to figure out how it could come off. He tried to show me a video of it coming apart (on the Best Buy website) to prove to me that it indeed came off (which I obviously already knew... and why would I drive all the way to a Best Buy to watch a video of something I was trying to physically test?), and when I asked him if he could find someone who could help me further, he claimed there was not a single person in the store who could show me the detaching capability and that the alarm would go off if I tried to do it LOL. There was a separate alarm on the screen and keyboard portions... I will forever wonder why people go into a customer service job when they have zero desire to actually help customers.