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Best Buy
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Reviews
Gloria Coleman (11/29/2020)
Best buys was disappointing to say the least they would only let a few people in at a time but they were not even following the one person out one person in rule so unfortunately they had a line all the way around to the back of the building I Wanted to get a phone ended up going to Target just around the corner... they did not seem to have a problem with people in line most likely due to the fact that they were more organized so I went in got my phone and left so kudos to Target and boo to Best buys who lost a 300 and some dollar sale oh well.
Sebastian S. (09/20/2020)
Long line only 2 cashiers... Only called for another cashier when the line had 10 people...
Heather V (12/02/2020)
Customer service here is awesome! From the gentleman it the front door, to the gentleman at the mobile desk who helped get my order... in order. I wish I had names, sorry I didn't get them! It's been a mad-house at this store due to holiday shoppers purchasing online for in-store and curbside pickup, the lines are ridiculously long. The curbside line, with vehicles around the back of the building. But the employees are courteous and have such a great attitude. They're making it work! Thanks for a nice experience during a hectic time.
D K (08/14/2020)
I am highly disappointed at the lack of effort on the part of the geek squad there to solve a simple issue for me. All I needed was a shipping label printed to send an item back that I had claimed insurance on, and all I got from them was that they cannot do it or they don't know how to help. When I ordered the new one in store the guy was nice and ordered it but said to bring the old one back in and I did and they told me to send it back to best buy. So I went to the location in bel air Maryland today and they had me a shipping label printed and had me on the way in under 3 minutes. The management and team there were much more helpful and I will be shopping there from now on.
Jon hoover (09/01/2020)
Clean store, did not have a good selection of what I was looking for and not a lot of salespeople to help out. But the prices were good.
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