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Metro by T-Mobile

24 Penn Mart Shopping Ctr, New Castle, DE 19720, USA
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Metro by T-Mobile
Metro by T-Mobile
Metro by T-Mobile
Reviews
Samin Choudhury (10/23/2020)
they always overcharge for everything had to switch career for their worst behavior with customers
Kelly Curry (10/09/2019)
SCAM ALERT! Scammed me out of about $100 and refused to fix it. I added two lines, flip phones, and refused to give me the plan I wanted for them, claiming they couldn't use the features. The only plan they were willing to give me was 20 more a month on the total bill compared to what I wanted. A few months later, I was looking at one of the two flip phones, and realized they do have the ability to use the features. I went up there and refused to credit the $100 they scammed. Why? Apparently the employee that did it was fired and couldn't confirm that it happened!
Tony Dorin (05/23/2019)
I just speak into it and it in a right okay do you want me to say the store number or anything hello this is Antonio Rodriguez I'm at the store at the dealership store for where Amber works and Penn shopping center from scale the one to 10 she's a ten she's been extremely extremely helpful she deserves a raised and very polite lady and I just want to say thank you for having her work for your company she's a blessing she helped me with my phone today and like I said you could give her a raise or a good I'm giving her a compliment so she deserves everything thank you
Roger Blevins (05/01/2020)
My wife was totally disrespected by an employee at metro in Newcastle today in Penn Mart shopping center he was told she had asked that she could not understand him underneath his mask and then he proceeded to tell her do you use profanity towards her and everything else I'm changing my phone service from there I'm no longer be a customer there and I'll be stopping by there tomorrow to change my account right from out of there anyway something needs to be done about this guy I want him fired or suspended with no pay totally disrespected my wife
Miss Larka (07/14/2019)
We were in and out with a new phone in half an hour that was cheaper than anywhere else thanks to the help with Katia. Super nice and helpful.
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