Sound of Tri-State

I brought my brand new 2004 Pontiac GTO to this shop back in 2005, not too long after I bought the car, to have the factory system upgraded. My requirements were to keep the factory head unit and not to permanently modify the car. If I could give 0 stars that would be generous... these hacks drilled a hole through the firewall to run a 4 gauge amplifier power cable and it was completely unnecessary. They couldn't even drill the hole straight. There were 2 good options to run the power wire through to the cabin and they chose neither. They also drilled 2 holes through the fuse panel cover, which also serves as a dash panel, to mount a bass control knob and a master volume knob for a JL Audio clean sweep. On top of that, they cut away part of the dash to make room for the controls for the knobs to be mounted behind the panel, permanent damage that can not be fixed short of replacing the dash board.nnI discovered all of this damage not to long ago as the car is not a daily driver and has been garaged most of its life. I spent $1000 at this place to basically hack my car up. They had it for 5 days and the car sounded worse than stock. I am at fault here for being afraid to take my brand new car apart. I could have done what they did and saved my money. It is absolutely disgraceful what they did to my car.nnIf you value your car, time, and money, do not let this shop work on your car. I have the receipts, pictures and proof of what they did. I no longer live in Wilmington, Delaware and do not want to even hear the excuses for the poor work these people did. You have been warned.

Very nice to the customer. Pleasure to talk with. Discount for me being a veteran and first responder. Highly recommend for service.

Great quick work on window tint on my front two windows...done in less than two hours after dropping it off. Excellent work from these professionals

Great customer service. You're not even in the door yet and you are greeted by one of the boisterous owners at the Wilmington site. Excellent quality work, timely service and a wide variety of products: remote start (got it as a Christmas gift for my mom last year and my dad this year), car stereos and more! I DEFinitely recommend these guys!

I had an awesome experience here getting my remote start. Kevin was extremely helpful answering all my questions and showing me how to work the remote start. I would definitely recommend you to my friends.