Home United States Delaware Verizon Authorized Retailer – Cellular Sales

Verizon Authorized Retailer – Cellular Sales

379 E Chestnut Hill Rd Unit 20, Newark, DE 19713, USA

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Detailed Information

Place Types Electronics store
Address 379 E Chestnut Hill Rd Unit 20, Newark, DE 19713, USA
Coordinate 39.6626971,-75.7248238
Website https://www.cellularsales.com/stores/verizon-379-e-chestnut-hil
Rating 4.3
Compound Code M77G+33 Newark, DE, USA

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Verizon Authorized Retailer – Cellular Sales

Reviews

Anthony Monfredo (10/27/2020)

AJ was very helpful and gave me the best deal possible with great service. Highly recommend these guys

Stacy Stewart (08/01/2020)

The staff lies and are not knowledgeable. I have a problem with my new phone and I am still waiting to hear back from them. Assured us that if we upgraded both phones our bill would be cheaper with the promotion they had going. Took a week to have met back removed from my account. Had to call in myself because when I called the number I was given I was told that it was the wrong department and I had to wait a long time AGAIN before I could get help. And of course when I was explaining what the guy at the Verizon store told me, the guy on the phone had no idea what I was talking about and no notes about anything that was discussed while we were at the Verizon store. Poor communication, giving wrong information or just flat out lied to and still no call back from anyone. Called to see how much to turn the phone back in and was told it cost me at least $70 for restocking fee, but the guy couldn't be sure about it unless I came in to the store again. What?!?!?!????....so confused. But I'm going to stop right here because I could go on about my negative experience.

Debra Fry (12/02/2020)

I love new iPhone 12 Pro. He was very good patience and very wonderful job!

Denise S (05/03/2020)

The whole staff is shady. I went to get a phone because the real Verizon stores are closed. I was told they had the phone I want in stock but it was opened. I was assured nothing was wrong with it. Got to the store & the phone had a small scratch. At first I was told this was the last phone in stock, but magically they had the same phone sealed. One of the staff members tried to up sell me a watch when my watch was perfectly fine. Now my screen protector is all jacked up and I get push back from the staff. Shady shady store. Will never shop there again.