The Spa At Montchanin Village

This is my ‘go to place’ for my pedicures. Melody is fabulous. She takes her time and gives me star treatment every time! Needless to say, my feet are hardly seen in the winter but I appreciate the time Melody takes to assure that my feet are soft and beautiful. And the refreshments she offers aren’t bad either. Melody is a gem!

I can’t say enough about our experience at the Spa at Montchanin. Everyone at the spa took care of every detail and made all of us, and especially the bride/guest-of-honor, feel so special. I also want to give a shout out to the spa manager, Jennie, who could not have been any more lovely or professional. Planning this event from out-of-town could have been very stressful, but Jennie was delightful and made the entire process seamless. We are already trying to find an occasion when we can return!

THE MOST UNPROFESSIONAL spa EVER!!! I scheduled massages for my daughter and I a week ago and someone just called me yesterday to tell me there is only one spot instead of 2 that I scheduled. I called them back to discuss and the lady left me on hold and never came back on the phone. I had to call back and got another lady who seemed uncaring to what I had explained and honestly unphased at the situation. TODAY..(day of my appointment and exactly 2 hours from it) they left a voicemail stating their massage therapist child had no child care and they need to cancel our appointment. I know things happen but I feel this is just a cop out because they messed up the scheduling so bad..THIS IS NOT LUXURY, THIS IS NOT A GREAT EXPERIENCE SPA. These woman that work there could care less and are EXTREMELY unprofessional! I will be contacting their management team about this behavior.

This is me and my husband’s date place. Once a month we go and get a couples massage. Love it, love it, love it. Service was wonderful! Staff was extremely friendly and professional!

This place claims to be a high end spa, while I got the worst massage ever possible. This establishment at least needs to check and hire people with some knowledge of massaging. All I got was oil and more oil rubbing on my back. Funny to say , I asked for firm intensity .