AT&T Store

I just want to let everyone know that Destiny from att store in Dover mall is awesome. She worked hard to make sure that I was happy from getting a phone to setting it up and dealing with customer service so I didn’t have to to make sure everything went well and smooth. I am very pleased with the results and couldn’t thank her enough for what she went through just to make me happy. So...I want to thank Destiny again for everything. You want good service.. go to Destiny

Destiny was a great help. The staff were very nice and friendly. The store was packed but I still felt like I was the only customer in the store. And I really appreciated that

CHAZAIRA D VERY PROFESSIONAL SHE HELP ME A LOT SALE WOMAN OFF THE YEAR!!ud83dudc4dud83cudffb

My wife and I just switched to AT&T. We got the new Samsung Galaxy S10+ phones. We really love them so far. They have so much to offer. Maybe some day I will figure out how to use all of the features they have to offer. I am a heart patient and it is so easy to check my pulse with the pulse feature. Zai has been wonderful helping us with our questions.

I went to the Dover Mall store, with both questions and possibly purchasing a new iPhone. Your store rep was the only person helping customers, and it became quite obvious that she was performing her multiple roles (troubleshooter, phone answerer, sales person, customer calmer, installer of my new phone, question answerer, and a few more I may have missed) all with an amazing amount of efficiency and patience. Two customers had significant financial issues, one had small children, and then there was me... the experience was not ideal, but not because of your store rep. Leaving one person at this busy holiday time to handle multiple customers was definitely not pleasant. I understand this may have been a unique staffing situation, but..... the most ironic thing to happen to me, personally, was walking out of the AT&T store with a new iPhone which had not been connected to my own AT&T account!!! I realized this when I got out of the mall, and chose not to go back to that poor store rep. I had to call the AT&T service number until one AT&T rep finally got me connected. So there were positives, challenges, and negatives surrounding my experience.