Map
Detailed Information
- Place Types Electronics store
- Address 50 N Dupont Hwy Building 1, Suite 1, Dover, DE 19901, USA
- Coordinate 39.1639989,-75.5169889
- Website https://shop.wirelesszone.com/de/dover/50-north-dupont-highway?
- Rating 4.9
- Compound Code 5F7M+H6 Dover, DE, USA
Photos
Reviews
This was the BEST experience I've ever had getting a phone. The store manager Ernest was WONDERFUL!!!! Went in and was greeted immediately. He was very helpful with my issues with my current phone and plan, helped me pick out a new phone to suit my daily needs and his attitude was the best! Normally changing phones just drags on and feels like forever for me. I dread it ! But today time flew. Had lots to do with my phone plan and such and his chipper attitude just made time fly. It was an amazing experience !
After moving to Dover and realizing our cell service wasn’t as good as it used to be in Texas we decided to switch to Verizon. Matt went Above and Beyond to take care of us, he provided excellent customer service and a lot of patience as our new iPhones had some technical difficulties initially which was out of his control ( Apple iMessage issue) either way it got resolved with his help. Thank you Matt!
Don’t ever go here to upgrade or change your plan! Always go to the actual real Verizon wireless store. These guys will tell you whatever you want to hear to get a sale. The sale rep Matthew told me and my husband I was getting a $550 trade in my for old phone when I upgraded, well that didn’t happen and when I called back to ask why, he denied he even said that! My bill is all kinds of screwed up now, I will never go back here again! NEVER USE A AUTHORIZED RETAILER, GO STRAIGHT TO THE ACTUAL STORE!
Best experience! Friendly knowledgeable staff. I attempted to call the other Verizon store in Dover for two days. Never got a live person. Called this location and a liver person answered. He did everything he said and then some. Thank you Dave & Ernest! Will be doing business with you hereon in.
10 out of 10. Matt is the best, he is relatable an knows what he is talking about with Verizon.
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