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CubeSmart Self Storage

1701 Florida Ave NW, Washington, DC 20009, USA

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Detailed Information

Place Types Moving company
Address 1701 Florida Ave NW, Washington, DC 20009, USA
Coordinate 38.9186113,-77.0393826
Website https://www.cubesmart.com/district-of-columbia-self-storage/was
Rating 4.7
Compound Code WX96+C6 Washington, DC, USA

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Reviews

Donna Burdge (10/31/2020)

Great service! Brandon was flexible and accommodating with my many requests. The facility was safe, clean, accessible for our movers and a great price! Happy to recommend this company and location!!!

Ashley Evans (10/04/2020)

1.) The first unit assigned to me was dented substantially and was extremely difficult to open. I had to get reassigned to a different locker that ended up being more desirable by the elevator and was in much better condition. The first locker should have been repaired before being rented again. Also, I should have been offered the better unit first. 2.) Only one elevator was operational. On a busy day with lots of moves occurring, I was paying someone by the MINUTE to sit and wait for just one elevator...I probably wasted $100 just because of your elevator, which frankly, I’d love to have reimbursed. 3.) A tenant of a unit on the ground floor was moving out because his belongings are covered in mold from the temperature and humidity not being properly controlled in the building. Additionally, he informed me that the insurance is not covering any of his losses. 4.) I believe the above tenant because the office on the first floor also smells like mildew. 5.) I’m now concerned about the safety of my items being stored in such an environment.nnThe only redeeming qualities are the location and friendly staff.

Rex G (10/02/2020)

The guys in the office are helpful and friendly. LeVaugh was patient when showing me the unit reserved even though it was 30 minutes before closing, and then found an alternate option that functioned better for me than the initial unit. Price is slightly higher than some other options but well worth the premium for a close-by location, easy loading and unloading spaces that are covered, not to mention the always clean, actually conditioned, facility itself.

Elviona Buxheli (08/29/2020)

LaVaughn, the manager, at this location was so helpful. He took the time to show us the extremely clean and well kept storage unit. The facility was extremely secure and very well kept. He is currently understaffed and still takes the time to ensure you have the best experience finding a unit. I highly recommend this place. Ask for LaVaughn.

Simeon Niles (10/04/2020)

Once they have your money you're on your own. First day was fine. Signed up online, finished registering in person, moved some stuff in my unit no problem. Second day, my code no longer worked when I went at 5pm. While it was still access hours, the office was closed so no one too help out. Dialed the 1-800 number but of course once I hit the button that I am an existing customer, I was channeled through multiple options until the system disconnected. Twice!

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