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Extra Space Storage

1420 U St NW, Washington, DC 20009, USA

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Detailed Information

Place Types Moving company
Address 1420 U St NW, Washington, DC 20009, USA
Coordinate 38.9168758,-77.0330116
Website https://www.extraspace.com/storage/facilities/us/district_of_co
Rating 4.9
Compound Code WX88+QQ Washington, DC, USA

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Reviews

Silvia Perez (11/27/2020)

Excellent customer service. Friendly and efficient. Great downtown location. Would highly recommend to friends and family. Will definitely use it again if necessary

Mark White (10/21/2020)

Extra Space Storage in DC has amazing customer service. Most companies could learn a thing or two about how a well run company with excellent training, provides a wonderful experience for their customers. Congratulations Extra Space Storage. I would use your services again anywhere in the country.

Jake Bourgault (08/20/2020)

I needed to get a storage space quickly during a very busy time. Josh was delightful to work with, he called me back when I requested (on several occasions), was polite and knowledgeable.nnI haven't even stored anything here yet, but if the rest of the operation is managed similarly to how Josh helped me - Extra Space Storage will easily exceed all expectations.

Elviona Buxheli (08/29/2020)

I reserved this storage unit online based on the reviews. The manager called me right away and completed the storage unit contract with me. This process was extremely easy and very well set up.nnTHEN I went to visit the unit and it was the WORST STORAGE UNIT I HAVE EVER SEEN IN MY ENTIRE LIFE. This place is NOT climate controlled. It is HOT and smells musty. It is humid. The only climate control is that your stuff is in a building.nnSecond... this place is supposed to be SECURE..... There are homeless people on the first floor of the storage unit with easy access to any floor.nnI did not feel safe going inside my storage unit. It felt like something out of a horror movie.nnAttached are pictures of the inside of what is supposed to be a clean, safe, climate controlled storage unit. DIRTY.nnI would not recommend this place and when I called they did not refund my first month. I never had been in the storage unit or placed a single item in there. You may as well throw your things in the trash instead of paying for a unit here.nnCube Smart down the street on Florida avenue is a much better option if you are looking for a secure, climate controlled, safe, clean storage unit.

Jenevieve Frank (09/30/2020)

The whole staff was great! The space was clean and felt there good social distancing measures in place that I felt comfortable storing here even during the pandemic! Sean did a great job!

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Extra Space Storage