AK Movers

Since they seem to have two google accounts here’s a warning to everyone else. Check the real reviews now the fake ones they paid for.nnHorrible business. They tried to overcharge me for things they had agreed upon before. Most of these reviews seem to be fake and make to make it look like they do business. Horrible owners who treat their workers like slaves. Don’t do business with them if you want you things to be transported safety without being nickel and dimed. Worst company ever

Rude, Damaged Property, Combative.nnIf you want to save a few bucks, get your property damaged, then get yelled at, please use AK.nnThis is by far the most unprofessional company I've ever dealt with. Not only did they damage our property thoroughly, when I spoke to the owner, Art, he was beyond rude. He began yelling at me as he thought I was the building management company. When he realized I was the actual customer, he went from beyond rude to just rude and only yelled a little bit. After sending the requested detailed email of the move (highlighted below) and damages which the movers admitted to in person and via email reply (see attachment), Art and his mover Turan were extremely combative and unprofessional. Who yells at their customers? AK does.nnAs someone who actually previously worked as a mover, I'm stunned at the level of unprofessionalism and lack of responsibility taken by this company. We were nothing but nice to them, got the movers parking at both locations, provided them with waters, didn't complain when the move took over an hour longer than they stated and remained calm/professional in our communication.nnExactly what happened:nnThey damaged the front door, front security door, the outer part of the staircase banister which has an empty living room next to it, scuff marks throughout the staircase and upstairs hallway, and put a hole the size of my hand in the hallway.nnThe movers stated they were having issues moving the couch into the front door. Management called and provided this information to us. However, they called after the damage to the door was done. There was never a conversation about an issue with the hallway, just the front door. After the call, we informed the movers to remove the legs of the couch to ensure it would fit. The first piece of the couch, this was done after our instructions, and the couch fit and moved into the upstairs room without any issues to the upstairs hallway. Since the legs were not initially removed as they should have been, the movers caused damage to the front security door and the front door itself prior to the phone call from management and being verbally told by the movers. The second piece of the couch, the legs were not removed and caused further damage to the front door, front security door, and placed a large hole in the upstairs hallway due to the fact the legs of the second piece were not removed as requested. The second piece, the one that caused a hole in the upstairs hallway, did not have the legs removed until the hole was made.nnI did a walkthrough of the damages with one of the movers who was combative but agreed they caused the damage and informed me to contact the manager.nnI spoke with Art who indicated this was caused by our instructions which is not true as our instructions came after the damage to the front doors was already done and our instructions were clear: to remove the legs of the couch pieces. Again, there was never a conversation about the hallway and the hole in the hallway was caused by the second couch piece that did not have the legs removed as we instructed prior to moving this piece into the property.nnIn addition to the damage, one of the movers, Turan, spent the majority of the move on his cell phone. The movers at one point even asked me to help with moving the couch from the living room up the stairs which I did not do as this is the paid-for service and had no right to be asked or participate in the moving of property.nnSave yourself from AK and use anyone else!nnTo the owners response: It is false. I was onsite the entire time. I was in my car and saw the couch piece attempted to go in before receiving the call. I literally handed Atrun the allen key to remove the legs of the second piece after the hole was caused. 100% unprofessional, rude, and will do anything to avoid paying for admitted damages. Steer clear!

I debated whether to use movers this time because we didn’t have a great experience with the last company we moved with. I chose AK movers because of their many great reviews, and am adding another. They were responsive, helpful, careful, pleasant and extremely easy to work with. They made what is usually a taxing process very painless and we appreciated their service and partnership through the entire process. I would definitely recommend!

Art and his movers made a potentially tricky moving process very simple and easy. They arrived when they promised, packed everything effectively, finished quickly, and delivered everything to a storage unit without me needing to be present at all. I will, God willing, use them again. Highly recommend.

I've moved a lot and these guys are great! Very conscientious and efficient. On a rainy day, they made sure that the floors were covered and were mindful of our space. Would definitely recommend!