Verizon Authorized Retailer – GoWireless

Haven't always had the best experience with Verizon but the gentleman who helped me, Adam, was the absolute best salesman I've ever worked with. Not only did he take the time to hear my complaints but he made it his personal mission to fix everything. I was ready to take my account to Tmobile but after getting everything finished with Adam I made the decision to not only stay for the time being with Verizon but will be returning to him soon for new devices. Outstanding employee and an asset to Verizon overall.

Adam was incredibly helpful in helping me get my parents new phones set up. I switched them to the iPhone 11 from old Samsung devices and he was incredibly patient with them and all the questions they had about how to use an interface that was new to them. He even made sure they both got the protection they needed on their devices and was very knowledgeable.

The staff was incredibly polite and quick, I witnessed them deal with very difficult customers in a very fast and professional manner. I normally hate getting a new provider, but visiting this staff was a pleasure. 10/10

Adam was a huge help. He was very thorough in asking what I needed. A+ service here. He also helped save me some money so I could get all the accessories I wanted.

I found a 21st century device that might work for my mom! It's called a Gizmo watch. Yesterday she explored texting, and learned to press the arrow button to go back to see the time. Today she learned to charge her Gizmo, take a call, and hang up too. I am proud of her for being brave and trying something new!nnKaleb S at the Cornelius Verizon store helped me pick out the Gizmo for her and set it up. I don't like shopping much, and it could have been a really stressful experience because we had some tech issues. Kaleb was so kind and mellow, it set me at ease, and the whole thing actually felt like no trouble. I am thankful for Kaleb and all the other kind and patient folks who work retail like him who know how to make a hard day go more smoothly.