Map
Detailed Information
- Place Types Furniture store
- Address 3926 Central Ave, Hot Springs, AR 71913, USA
- Coordinate 34.4583271,-93.0625366
- Website http://www.hanksfurniture.com/
- Rating 4.4
- Compound Code FW5P+8X Hot Springs, AR, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
Mike greeted us and then gave us time to look around. He patiently answered all our questions. Then gave us the best deal he could. And even gave us some ideas for finding the particular item we were also looking for.nBecause of Mike's great customer service, we look forward to shopping at Hanks Fine Furniture again in the future.
Up until July 30, 2020 we have always had a positive experience shopping and buying furniture from Hanks Fine Furniture in Hot Springs, Arkansas. In the past year we have purchased a beautiful king size bedroom suite, a kings down king size mattress and zero gravity bed frame, two king size healthy sleep pillows, two electric recliners and a king size box springs. Unfortunately, our most recent purchase of a beautiful oak table and captains chairs will be the last purchase from Hanks Fine Furniture, as the items discussed prior to the purchase were not the items we received at the time of delivery. In an effort to cure what I believed to be a simple misunderstanding, I contacted the Hot Springs store. Unfortunately, the salesman “misspoke” and what we negotiated in a previous purchase was not honored. I have spent a lot of money with this store in the past year. I found that my loyal purchases apparently mean nothing. I tried to give on my end to cure this issue by offering to remove the protection plan from my purchase in an effort to cure the missing piece negotiated, but to no avail. The only offer to cure this issue was to pay a significantly higher amount to obtain the piece or return the table. I understand that a business is open to make money, but in my book you should honor your word, even if you “misspoke”. I wish you all well.
We have been looking for recliners for a while now. I have been researching furniture stores to get the best deals for our money. Hank's Furniture in Hot Springs had the best reviews. They had only good reviews on their sales staff and the quality of their furniture. We went there today and when we went in we were met by David. He was very nice and knowledgeable. He was also very helpful but he was not pushy! He could have tried to sell us the more expensive recliners we looked at but he was happy to let us buy what we wanted. Thank you David and to the whole staff!
Great person named Jim helped us. All employees masked except one guy.
Came in to look at bedroom suite, was greeted initially and told would be back to check on us, NEVER heard from anyone again while we spent 45 minutes there, ended up leaving and went to Cleo's where we found a lovely suite for $3500. Sorry Hanks...
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