A Cake Odyssey

I needed a custom cake to be completed in an expedited manner. A Cake Odyssey worked with my time constraint and a special request to make the PERFECT cake I needed! Not only was the cake beautiful, but it tasted phenomenal! I highly recommend this cake shop!

I'm a personal/private Chef in the Santa Fe area and a client wanted petit fours for a friend at a dinner party I was doing for vacationers. Baking is not my specialty so I asked around and several people recommended Cake Odyssey. Not only was my client delighted but so was I ! Very moist and tasty . Absolutely delish ! Definitely will recommend again. I

When I ordered our cake from A Cake Odyssey, I spoke with Jim, explained what I wanted, and he read it back to me. I sent a photo. My wedding planner also sent a photo. What was delivered on our wedding day bore no resemblance to what we ordered, and what was delivered was visibly not well done. Our planner was so freaked out by it that she took off without a word to a florist to buy flowers to try and make it look presentable as a wedding cake-- we obviously had to roll with it at that point. I had been so jazzed about the cake I ordered and had been talking it up to my fiancé for weeks! So it was kind of upsetting. I called the bakery and left a pointed but polite message, even questioning whether this was supposed to be our cake--that's how "off" it was. I requested a call back the next morning. None came. Our planner was able to reach Jim, who confirmed he received my message and would call me. He never did. A week later our planner called again, and again was told someone would call me. No call. I sent an email to Jim expressing frustration and disappointment and requesting a refund. No call, no reply email, no refund. Basically--they messed up our cake and simply do not care. We're shocked and frankly think this is totally bizarre, but there it is. Maybe because it was a very small order (we eloped), they just don't see that we matter? Well, it mattered to me. I trusted A Cake Odyssey with my wedding cake and that trust was misplaced. We can never get that moment back--ever. :( Update on 10/23/19: Responding to Karyn W: What you could do for us is provide refund I've been very respectfully asking for. That charge on 08/15/2019 is still sitting on my credit card, which strikes me as ridiculously unfair.

They did marvelous job on our wedding cake. Yummy and beautiful.

I wanted to try this place out based on other reviews. I usually use Chocolate Maven for cakes and such for events. But I wanted try someplace new. The gentleman ( I believe one of the owners) helped me order mini birthday cakes for my 3 year olds birthday party. He was very friendly and helpful. Prices were competitive and right around what expected. After my initial order I placed in the shop I needed to add a few more cakes to my order and they gladly took my order over the phone. The cakes came out super cute! I love how they used a cookie for the mini cake to sit on. So creative. Frosting was a little too sweet for my taste but the chocolate cake was yummy, all the party guests loved them.