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Detailed Information
Openning hours
  • Monday 9:00 AM – 6:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday Closed
  • Sunday Closed
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MegaByte Computer Center
MegaByte Computer Center
MegaByte Computer Center
MegaByte Computer Center
MegaByte Computer Center
MegaByte Computer Center
MegaByte Computer Center
MegaByte Computer Center
MegaByte Computer Center
Reviews
Dominic Bourgoin (10/28/2020)
Northwest Arkansas does not have an Apple Store but I would much rather have these guys. Go see Adam, he was incredibly helpful and made it such an easy experience. I had malfunctioning EarPods and they were able to have them replaced under warranty. It took 5 minutes out of my day and I was impressed by their level of customer service. Thanks Adam!
David (08/03/2020)
Poor communicationnI have a tentative 2 star due to a poor experience to this point. I left a laptop last week and was told I would quickly receive a call with initial diagnosis and cost estimate. I had to call multiple times before I had the initial diagnosis and was told the plan was to move some content to an external drive and the charge is $199.00. Good news as now I know what to budget and we at least have a path forward. I waited two days an called again and was told the technician has the machine open and was copying the data, I expected resolution on Friday 31 July. When I rang today i was asked if I had an external drive, and was told they were out of stock at Megabyte and they had been expecting them this week but the shipment had not arrived. I asked if I brought a drive, could that work and was told yes it would. I immediately left and purchased a 4 TB drive and left at the store. Had I known I needed to provide my own drive I would have provided one immediately. When at the site to leave the drive I asked if the $199 was labor or did that include the external drive. I then learned that was just the labor. Two huge gaps of communication there. I can’t imagine the management accepts this lack of transparency with customers.nnI am not happy!!!nnMy laptop is ready today, finally. I still can’t give more stars
Tony Allen (10/09/2020)
My iPhone battery needed to be replaced and they took care of it in less than two hours at a fair price. I highly recommend going to them if you need your iPhone battery replaced.
M Sparks (08/26/2020)
Employees were VERY helpful! Would highly recommend!
Steph Hellmer (08/07/2020)
I'm an avid Apple user and Megabyte fixed the Retina display on my 2020 MacBook Air. Special shoutout to Brandon who provided excellent customer service to me when I wasn't being very nice. With COVID-19 going on and just life in general, deliveries and such are delayed and I 100% overreacted and it was NOT Megabyte's fault at all. I have since apologized profusely and from now on I will always take my Apple products to them for repairs. My baby is fixed and my roommates cats teeth aren't going ANYWHERE near it again. Thank y'all so much for the excellent job.
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