T-Mobile

I was treated great and everything was explained. I am not willing to give TMobile $30. per line to sign up for service. Plan and phones were a good price and rep was great.

Highly unethical! I know that the major cell phone providers are all sales motivated but I honestly believed that unethical practices were a thing of the past. I was wrong! I went in to get the bogo iphone 11, the sales dude, went on to explain that he could work his magic and get me into the promotion. I would add an additional line(at no cost) and get the promotion. Well it turns out that was a scam! I have spent around 4 hours talking to customer service after customer service rep. I get the same old song and dance of getting a call back from a supervisor. I have yet to hear from anyone! Dont be fooled! Their promotions are not legit and will hook you into expensive phones!

No complaints until recently. Great service at good price for what you get, but keep eye on account regularly cause if u ask for insurance on your new phone and they neglect to add it, if you need it after a couple months you will be out of luck because. No cooperation towards any resolution will even be considered due to company policy. Customer service representatives always excellent, but they cannot override nonsense policy.nMy advice is protect that large investment with a good case and screen protector unless you want to possibly make payments for a year with a broken screen.

If you go here ask for Jeffry. The man knows his stuff and will get you setup right. Honestly, give this man a raise T Mobile 10/10 customer support. Thank you Jeffry.

Great customer service at the Siloam Springs store! - was with Verizon for over 10 yrs so glad I made the switch....signal is way better where I live.