Shell Coles Express Karalee

I was there around 5:35pm this afternoon, staff member was so rude to me, I have she’ll card and picked up a sausage roll as I walked in, she said all together? I said no I will just pay for this first and went to hand cash for the sausage roll, but she would not let me pay for sausage roll until I paid for fuel, I said really and she said yep pay for fuel first, so I paid for fuel and walked out leaving sausage roll on counter, as I hope in my car she walked back to warmer and put it back in, wow with all this covid stuff around I was shocked by that from Coles express

So awesome

I was disappointed in the staff member. That normally works at 9pm most week nights, i have also seen her at your yamanto store. Although she seems very nice, within sec you realize that it is fake and she wants nothing more then you out of the store. It is a very uncomfortable feeling and I have changed service station. I also would recommend to everyone to avoid these stores during the hours of 5pm till closed.

If you are heading to highway m7 this is convenient for fueling because it's just nearby and on same side on road to highway. Good place for quick shopping too.

The worst customer service ever provided . Also wont tell you fuel prices over the phone. Some stupid policy what are they trying to hide.