OTR Underdale

Stopped here for coffee at night,door was closed.n4 degree outside and wind blowing so fast.nPerson was busy talking to another another customer for a good 15 minutes through night counter.nDidn't get my coffee as he was busy talking , but my sleep went away standing in the cold.nThanks

I don't understand why people are putting negative feedback for this BP/OTR... The customer service is exceptional. Every morning I drag myself or of bed at a ridiculous early hour... put thru my coffee order in the appn..even though this facility is not local to me I drive ten minutes to get my coffee consistently made by an award winning barista. The staff always have a smile. They are prompt and the shop is always clean. Most importantly they remember your name. I can't comment on the weekend staff but the Mon to Fri crew definitely 5 STARS ⭐.

I have been going to this petrol station for quite a while and I have never had any problems with the staff or anything else. I drive from kidman park to this petrol station because I always find that if the petrol is 135 or more at other petrol stations I will always find it up till 10c less here . I know some people might find having to go to the after hours window annoying but you have to realize that when you are by yourself all night in this type of business you have to protect yourself and you can always go to the window and either ask the person serving you if they can get what you want or ask politely if you can come in and get it yourself. Being polite and nice is not a sin , just like please and thank you. I know that it is rarely heard these days, but at least when I do it I almost always get the respect back with a smile, and when I don't at least I know I did the right thing.

Awesome ud83dudc4dud83dude01

This is Worst service station ever,nBad English. Wasted my time because the staff is SO incompetent they could not process a motor pass fuel card. The staff were less than helpfulnwould not take payment over the phone due to some stupid policy.nI believe this the worst experience I have ever had with a fuel sale.nI will Never visit this shamble of a business ever again