Shell Coles Express West Ryde

If I could rate this place 0 stars I would. My partner and I had the worst customer experience at a Coles express so much so that we would never return to this station or any other Coles station for that matter. The clerk was disappointingly unfriendly and had visibly chastised my partner from behind the counter to another customer. When my partner had gone to pay for said petrol the clerk further questioned my partner's ability to pour petrol which we thought was beyond appropriate and nonsensical. I've never experienced so juvenile during a very ordinarily transactional exchange.

This is one of the regular stations I visit for years. Today after paying for the fuel the gentleman which has been there for yonks as well stops me, pulls out two receipts with my number plate written on them and he claims I haven't paid one of them which is $81 from almost 3 months ago and another receipt of $13 which I have apparently paid on the same day.nnThis is all according to his colleague not him. First of all the receipt for $13 was for energy drinks etc. which I knew straight away was not me! So I go back and check online on the date of the $81 from 3 months ago and I have actually purchased fuel for $17 on that day. So obviously his colleague has accidentally noted down my plates instead of the actual vehicle which has filled up the $81.nnI showed the gentleman today my transactions on the day and asked him to take photos, he kept saying don't worry about it and that he knows me that's why they didn't report it to the police. I get fuel from this place every other week and I don't appreciate being accused for not paying. Who ever was working on the day go back and check CCTV properly for your own sake since you have paid that $81 from your own pocket for that shift and get your facts right.nnI tried to clarify with the gentleman today but he kept saying don't worry about it.

STAFF IS NOT GOOD. WHEN I WENT TO RETURN A GAS BOTTLE WHICH BOUGHT THE BOY ON THE COUNTER SAID THAT I CANT RETURN ONLY MANAGER CAN DO THIS . WHEN I ASKED FOR MANAGER CONTACT HE SAID I CANT GIVE YOU AND BOTTLE Can be returned.

Average experience, good in-store shopping range and flybuys are a bonus.

Best place to find quality and affordable Chocolate Mud cake which you cannot find anywhere else, The staff here are very friendly and helpful, Very good and supportive customer service, amazing staff.