David Jones - Macquarie Centre

Great shopping

One of the largest malls in NSW, it has literally anything you need for your shopping weekends.

After finishing my job at Macquarie Uni, I decided to purchase a perfume from David Jones in MQ shopping center. I chose 2 perfumes without any help. Calling one of the staff, the lady with the short hair at Chanel section came to me. She didn’t present a friendly, welcoming impression at all! She did constantly rolled her eyes after I asked for a sample for the other perfume. She told me we don’t always do that! What exactly? Helping customers? Yeah I can tell! I believe conveying the appearance that the customer’s request is an inconvenience is not the acceptable behavior. Behaviors like this affected the whole experience of customer from your company and the customer is unlikely to come back to you in the future.

The shopping experience at Dior makeup section is the worst one I have ever experienced in Sydney.nCan Dior pls pay a bit attention on your sales training?

They seriously need to get more staff. Staff was very professional and friendly which was great, but to purchase a product that I already knew what I wanted to buy, it took more than 15minutes of waiting to get a help from a free staff member to take take out the product from the storage.