Shell Coles Express Randwick Frenchmans

The staff at this servo have always struck me as being above average polite and helpful. But I was still delighted when Ashraf helped me after I left my bus card behind at the counter while purchasing one of the fresh hot pies and dollar coffee there. He was genuinely sympathetic on my behalf that I had lost the little card, and looked around very helpfully all over the countertops and came around and searched on the floor and around the entrance in case I dropped it there. He regretted not being able to sell me a new card because they don't yet have OPAL permission there. These guys always help and keep tidy and do a hundred and one small things for fussy people and their helpfulness and happy attitude somehow always creates a microclimate you can walk into when you're getting your petrol and stuff. I'll keep going back there purely because it's always a pleasant experience :) Thanks guys :)

I have been frequenting this store for years, great bargains, fresh food, very helpful and pleasant staff always.

I came to this petrol station at around 9pm Wednesday 12th of July 2017 and bought a coffee and some fuel. When I asked to use the bathroom the attendant told me that someone had locked the key in the bathroom. When I went outside another gentleman had walked in and was immediately given the key. Basically the attendant lied to me about this. I cannot find a reason why he did this to me as I was dressed respectably and was driving a car being sober and polite. Maybe the management of the petrol station can explain to me why an attendant can summarily decide without proper reason to deny a customer use of the bathroom. This is disgusting and should not be tolerated by anyone. Please replace this staff member with someone who understands respect for the customer.

After a bad experience at a nearby servo I decided to go to coles express and although the man behind the counter was unable to leave the shop to help me with my tyres, he did explain to me how to use the machine. He also told me which oil I needed for my car and explained the differences between various coolants. It's good to get helpful service and they employ a wide range of races so are good for diversity.

Mishal was very helpful and very friendly....He always checks the date of expiry for perishable food before selling it to the Customers