Location Légaré

Quick and friendly service

Nigeria aduja

Super Service impeccable

Bon service.

I was on my third rental at this location I went to book a truck during the week and the comis does not charge me with a deposit and explains to me that this is not necessary with the file I come back 2 days us late for my rental and the comis asks me for a deposit ... I explain to him that he told me that it was not necessary but the comis tells me that it is not his problem and requires a deposit I do not have a credit card with me because it is my spouse who has it I therefore suggest that she pay by debit but she says that if something happens she must be protected with the credit card She also refuses to take payment by phone even if we are on our third rental with this card I then offered to pay $ 1000 which is the amount of the deductible but she categorically refuses to find a solution to help me I then drive 30 minutes to join my wife who leaves her work and takes 30 minutes to give me the credit card I come back and take possession of the truck 45 minutes later and the comis refuses to add time to my rental to have my full 4-hour block. She also refuses to deduct an amount for the loss of time caused by their lack of professionalism. I have obviously shown some dissatisfaction and I have rarely seen an employee so indifferent to the dissatisfaction of a customer. The kind of attitude that seems to tell me nonverbally If you're not happy, rent your truck elsewhere Basically lack of organization, lack of professionalism and glaring lack of customer service