Map
Detailed Information
- Place Types Car rental
- Address 7115 Boulevard Wilfrid-Hamel, Québec, QC G2G 1B6, Canada
- Coordinate 46.7855959,-71.3593407
- Website https://www.budget.ca/en/locations/ca/pq/quebec-city/q9c
- Rating 3.7
- Compound Code QJPR+67 Quebec City, QC, Canada
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Good & fast service!
I had a bad rental experience at this location. I had a code to be entitled to a template above the one book (if available). Already the guy at the front desk was not courteous but when I asked him if the car was of a higher category, he became arrogant and condescending. I told myself that I had to read the details of the offer (which I had done) and that it was ridiculous to think that I was entitled to this promotion on a Monday morning, that all the cars are rented (which does not was not true, I checked). In short, that I do not have the upgrade does not matter but there is a way to address a customer. I regularly rent cars in Quebec and I have never had such bad service. Take reference with the impeccable service of Enterprise on Frank Carrel.
Price and type of car that had been heard on the phone but once there, the price had changed and the vehicle too. Manager not reachable. I let it go then they once reminded me that I was home to honor their price ...
Price and vehicle established during my reservation over the phone but once there my reservation was non-existent and there were $ 200 extra fees (???) in addition to having a lower range vehicle. The clerk present offered me good service despite anything with the manager who was not reachable when he had told me lies over the phone, I do not recommend this place to anyone.
Great service, great price
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