Map
Detailed Information
- Place Types Car rental
- Address 305 Cumberland St, Ottawa, ON K1N 7J1, Canada
- Coordinate 45.4311534,-75.6896571
- Website https://www.discountcar.com/locations/ottawa/442-cumberland-str
- Rating 2.8
- Compound Code C8J6+F4 Vanier, Ottawa, ON, Canada
Photos
Reviews
Great customer service from Austin. He hooked me up with a beautiful JEEP Grand Cherokee Trailhawk for the week while my car was being serviced... only problem is, I liked it so much that I kinda want to buy one now lol. The fact that these guys are located right beside CARSTAR, makes for a seemless experience of dropping your car off for service and then having a rental ready for you to go from there. Highly recommend them.
Good and fast service. I had forgotten my bag inside, the girl stayed an extra 30 minutes after closing until I came back for it. Much appreciated.
Fourth time renting a truck here and I guarantee you that this is the best discount or truck rental dealer in Ottawa.
The staff were one of the best and professional.
My friend reserve a car for saturday dec 21st, he flight from vancouver, and have 2hours driving, arrive at this location and its close and a different company is there .
They did not have the economy car i reserved or any car at all. the only vehicle in the lot was a giant Ford Transit moving truck. My VISA won't cover insurance for a moving truck so that was an additional cost i wasn't expecting. The Discount staff member made some price adjustments so that my total including insurance would be about $10 more than the $63.44 quoted in my reservation. He also arranged for me to be able to return the van empty without being charged. I really didn't want to be driving such a ridiculously large vehicle but at 5:45pm on a Friday i was out of other options. The next day the branch was closed at my return time. I needed to hold onto the key until they reopened on Monday morning (no key drop box here). The extra visit was an imposition but i figured it would be worth it since the rental agreement was complicated and the staff member said he would be there to close the agreement at that time. He was not there. And the staff member who was there was not authorized to close the agreement. When my VISA was debited a few weeks later the charge came to $174.31. can't get through on the phone. Rental date was July 6, 2018
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