Budget Car Rental

Good price but they need to focus a little more on the maintenance of their fleet.

I had to give 1 star - I would give 0! I will NOT be renting from them again! I asked for a 20 feet and got the price. I inquired about the cost of a 24 feet - never got a call back but the day before I was going to pick up the truck, I was told I had a 24 feet with other price - no change of getting a 20 feet - they were all gone! On the day of the pick-up, I told the person there that the tank was not filled up - he say yes it is not to worry, i'll mark it on the invoice. I called today to enquire about the final bill - I am charged extra because to them - we did not fill the tank to it's fullest - we did fill it up to more than were it was when we took the truck on Saturday. This is ridiculous and so non professional - Not that we rent truck often, still they lost a few clients here, I will share my comment to all my relatives!

We all know how Budget/Avis works they're like used car salesman tell you one thing than another than finally sorry I will half to escalade it to my regional manager than franchise owner... . I was served by the Yusseff the manager very bossy and doesn't speak proper French just like the owners 2 peas in a pot. Always a note on the door be back in 15min

Reserved 1 month in advance, didnt have truck on hand when we arrived, had to wait 45 minutes.

Last Sunday no one in the store call main office customer service , service 0