TD Canada Trust Branch and ATM

Professional and excellent service from Ray. He was very helpful in assisting me with withdrawal issues. Great customer service if you're patient.

I opened an account today in this branch. Wonderful experience. As soon as I got there one of the staff ( named Grace) very nice and friendly lady helped me right away. I am so glad opened account there and strongly recommend them.

I had to go there three times for meetings basically for the same purpose. For two meetings I had to wait for at least 20 minutes + because the staff was busy. Why bother to make an appointment if they can't keep it. I dealt with three staff members there basically for one thing I wanted to do. One was helpful and seemed to know something, the other two were only human machines there to do paperwork. They lacked knowledge and desires to help. It has been 4 weeks and I still haven't got my issues solved. I found TD, or maybe just this branch very inefficient and lack knowledge of banking matters. I go there because it is closest to my home. If I found another TD branch is the same, probably I should bring my business to another bank.

This location is getting slower and slower for service since I first opened my account. The advantage is to park in the underground parking below the whole building.

The teller was courteous and helpful. I had a problem the teller couldn't solve so her manager came promptly and did his best to help. I'm waiting to see how it resolves; he said he would get back to me.