National Car Rental

Worst service imaginable. Do not rent or return without someone going over the vehicle! I had it for 2 days was charged for 3, charged more in damage insurance. I got it at a half tank, wasn’t marked on my agreement, and they charged me the extra to refuel it even though it was returned with more than I got it at. Never sent an email copy of receipt! Took total advantage of us as to why we needed to rent a vehicle in the first place! Go to FSJ or GP to rent a vehicle. DO NOT RENT FROM THIS LOCATION

Got my car rental because I had to go to Prince George for the night and I had that I was returning it the next evening. Returned it the next evening clean without a scratch before the time I had claimed it for. no one was in the office to accept it so I put the key in the return slot. Weeks later I just got charged today for 453.00 which is more than double what it was supposed to be (178.00). Is by far the worst service and worst experience I’ve ever had renting a car. Do not rent from here

Worst of of the worst place on the surface of the earth to rent a car. I rented a car the night before and it was approved. I showed up the next morning to pick it up, she was not at the office. She showed up half an hour late just to let me know that they were no cars available. I waited in that airport for 6 hours before they were a car available. I had to call her from home to let her know they was a car available. She came to the airport with her first class disgusted attitude and rented me the worst car imaginable. The car's windshield was so badly cracked you can barely see through it. They were scratches and dents all over it. I had to get to Grand Prairie real bad so I had no other choices. I told her I was going to Grand Prairie and she did not mention anything about drop off fees. When the bill came it was something like $700 Stay away people. You are better off hitch hiking.

Worst customer service ever. She has absolutely zero phone etiquette, she would rather complain about how cold it is and what else she has to do than do the walk around of the vehicle. Couldn't be bothered to actually meet up for the drop off. 0% professionalism. Do not go here!!!

Tried to return the car but no one was there. Website says they are open until 10 pm it’s 7 pm and I can’t return the car. There isn’t even a drop off slot for the keys