Budget Car Rental

If there's a line it's incredibly slow. Be prepared to wait to pick up your car. Once you make it to the desk, staff are friendly and helpful. Good prices!

Jason's customer service was outstanding. Very pleasant experience, I highly recommend.

Do not rent from this company. They overcharged me by 290.00!!! I had a confirmed price and reservation online. The never honored that. They will rip you off!!!!

Just brutal. Booked a small economy car, arrived and they said they had no cars to rent me (despite a packed parking lot). They instead gave me a Jeep. So rather then burn 5L/100km of gasoline, I burned 14L/100km, cost me nearly 2 times the money in gas and the ferry was more expensive. I brought this concern up with desk staff and they went on about how it is a "free upgrade" it was a huge downgrade. Very disappointed and wish I had walked over to Enterprise to see what they would offer. Likely won't use Budget again. I come here quite often.

My thanks to Austin and Lisa. When my rental arrangements made through Costco somehow got mangled in the translation, so they and I were trying to work out how come the cost seemed to have risen so much, they stuck to it, figured out the glitch, and made sure I was happy. Good work and willing to go the extra mile (or kilometer). I'll be sticking with Budget.