BMO Private Bank

I would give this bank half a star. There are never enough tellers at lunch time, their line ups are long, the wait is long. When I asked the "Manager" if they would ever fill up the desks at lunch so people do not waste their lunch hour in line, she said "probably not"! I said I think it is time I find a new bank and she asked if I wanted to close my account down at this moment! Like that is a decision to make on the spur of the moment, with everything I use the account for. I found her rude and totally unprofessional!

My visit was fine. The only reason I came to this location was because I needed to activate a credit card. I was approached by a staff member right away but it took 20 minutes to get it activated. Not impressed with that. The bank location is newer and in the new Enbridge Tower. It is clean and well lit. Not sure why the put the public entrance and tellers on the second floor. Probably because there is a pedway coming over from Manulife Place. Anyways I won’t be coming back and I don’t have any accounts with BMO.

The worst BMO branch that closes the earliest, has the longest lineups, and never has enough tellers.