BMO Bank of Montreal

They never answer their phones, just get voicemail the last 3 days, even left a message but no one returned any of my calls. We have a business account with them and I going to move it to a better bank. This is the most frustrated bank to bank with.

Don't answer their phones, and is under staffed.

No one available on phones. You have to spend 3 minutes just to be send to voicemail.

My visit was fine. The only reason I came to this location was because I needed to activate a credit card. I was approached by a staff member right away but it took 20 minutes to get it activated. Not impressed with that. The bank location is newer and in the new Enbridge Tower. It is clean and well lit. Not sure why the put the public entrance and tellers on the second floor. Probably because there is a pedway coming over from Manulife Place. Anyways I won’t be coming back and I don’t have any accounts with BMO.

I normally dont rate place and app.. but yeah this bmo is the worst ive had to see.. not only from 1 visit.. but a visit every 2 weeks to cash my cheque since the last 7 months.. always the same story.. long wait under staff.. staff take their time and do not care about how long the line is...