Budget Car Rental

Completely disappointing. Budget charged me $20 more a day for the same vehicle than the neighboring booth of National Car Rental. Then at checkout, overcharged me $97, when I called to ask for the price match and refund for the overcharge the staff member was rude talking over me and unhelpful. Finally, days later a corrected receipt was emailed - still awaiting refund.

This is the worst rental company, the cars are old and the service was Bad. We rented a car that was not clean and we signed inspection slip and months later we received an e mail from Harold Daumount the manger Our flight was delayed and my wife waited over 1 hour to get a Car Any customer should make a complaint direct to Budget Head office The car was dirty and the staff Harold was unprofessional & Rude.

Terrible service, understaffed and slow Especially in winter Cars have to be dug out of snow for clients We received a dirty car after waiting 1 hour at the rental desk only 1 girl working The location at Terrace airport is a Licensee / franchise of Budget Do not rent from here our car did not have winter tires and inside on driver side had snow and puddles water from staff digging car out even though we booked in advance The girl at the desk advised she was alone Unprofessional location

I have been renting cars here for 4 years and I am trying to get a return phone call about a billing concern and nobody is willing to call me back. I have left several messages but nobody will call back. Might be time to switch agencies.