Enterprise Rent-A-Car

I have been a regular customer, has always returned car with more than actual tank. For the first time returned a car with a digital fuel gauge the receptionist charged me an extra for the fuel. First of all you should give cars with tank full as it's soo difficult with managing fuel gauge. Secondly it's so frustrating to talk to the front desk as they just put everything on the management or senior management and doesn't take any decisions in favor of customers at all. Disappointed with service, probably have to look at any other branch from now.

I rented a jeep from Calgary to Surrey paid all the fees upon dropping off the jeep there was a scuff on the bumper I didnt notice when I picked up the vehicle ... so I'm being held responsible for that ... there was other damage that I did notice but I did not bring it up as they may try to hold me accountable for that aswell.... in the middle of a pandemic they should be looking for sneaky under handed ways to make money ...

Great service, decent pricing, clean car, super easy to deal with

Our family rented the 2020 Ford Escape SEL from this Enterprise location from June 29 - July 7 and was happy with the service we received from this company. Mahmoud, who dropped off the car at the body shop, was very nice and accommodating. We have several questions about how it operates as it's a technologically-advanced car, and he patiently answered all of them. It has an on-screen GPS system, park assist camera, and great power. It made through the 1242m drive through Copper Mountain smoothly. But the best part is, it has phenomenal gas mileage which is great for our family coz we love road trips.

Charan was awesome! Great service.