EXIT Realty Advantage

I felt like my agent (dual agency...never again) was working for the sellers instead of me. Multiple times when we put in counter offers or offered more expedient closing dates it was brought up that the sellers were "elderly" or " in poor health". No disrespect but this is a business transaction, my agent should be advising not arguing with me about what we are offering. On one occasion we were at a stalemate in negotiations and coming up on a midnite deadline, rather than advising or offering some sort of possible solution, my agent texts me at 1030pm to say "text me to let me know what you're decision is, I'm going to bed" On top of that, we come to find out the washer (included and stated in good working order) needs major repair or replacement, and when items listed as inclusions were absent from the property our realtor pointed out other left items stating "well that's worth more than the value of those other things" Although agreed upon, the house was NOT properly cleaned. In order to help close the deal our agent offered to pay for a cleaning service. She showed up with a housewarming gift and the keys but its it's been 3 weeks, still havent seen that cleaning fee. When we brought up financial restitution on closing day, I was told that they couldnt help as the other agent had already taken a cut in their commission (confidential information???) And then I come to find out that our agent had called my lawyers office without my knowledge (serious overstep of boundaries here). I thought agents were there to ensure everything is good to go when a transaction goes thru. Guess not...seems to me they are just there for the paycheck. Overall, nope, never again. Next time call Fanny Bodart or Jason Munn

Shady....the realtor had a scam going with the exterminator next door, told me I had mold in my attic. I did commercial extermination in ontario for years. They billed me 700 for spraying mold. I confronted the exterminator who gave me my money back. The realtor also tried to tell myself and the lawyer that my house sold for asking price, it did not but she submitted a bill for the asking price. The realtor forgot to attend an open house at my house, really. A total lack of service and professionalism. Do not use this business.

I want to commend Richard and Jennifer Oord for their professionalism their patience and their humanity Many a time, I got discouraged and Richard was always there to lift my spirit while Jennifer searched and found the best deals . They accompanied me through my voyage in Europe and shared my enthusiasm for Venice or Paris.! Now that the deal us done, so to speak, I miss them as friends I also want to thank the general manager of Exit Advantage Mr Dana for recommending them to me

Kate Clews is awesome! She was there to help with all of our questions and got everything done in a timely manner.

Great people. Very committed to customer service. Thanks Richard & Jennifer. Hope to see you guys next summer.