Budget Car Rental

Helpful staff, very covid safe attitudes

Staff was spot on, they had me in a vehicle in a blink of an eye. Also the driver that picked me up and drove me to budget did an excellent job, he must be a very highly valued employee.

Always our go to when cars in shop or when we had accident. They are very courteous staff that go over and above to make sure you get a great rate in the car you want. I notice alot of rental agency's tell you the car your getting well this budget location let's you pick they are not pushy or rude. We had one bad experience 2 years ago we had a flat in a rental from this location turned out that the person prior to us renting the car had the same tire blow well the put a different tire on it wrong size and speed rating so when we had the tire blow up we were stuck with a 380 bill for a new tire plus hotel room in Merit BC and a day shaved off our vacation they said they would not pay for the tire or the hotel we were shocked as the tire shop even told them that the tire that blew was the wrong tire for the car and different than the other 3 tires, anyway we were stuck with a bill just over 500 dollars for something I believe Budget should have covered. Since then we have not had an issue but it would be nice to get reimbursed for the tire at the very least. Sean Oliver & Lynette Nataucappo

I ended up at Budget in Duncan because I lost the key to my Budget rental from Calgary *sigh*.. While the Calgary portion of this was awful, Budget in Duncan went out of their way to try and help me. BC and Alberta aren't connected, so they weren't able to just replace the car, but the ladies I dealt with in the office were amazing. They got me another rental for the two days I waited for another key to be sent, at an amazing price, and were so understanding and helpful. Next time I take a vacation to Vancouver Island I will fly there just to rent from these guys again. Thank you so much!

I recently needed a rental car while my car was being repaired at GT Collision. Budget works hand-in-hand with GT and are conveniently just down the road from each other. I was given an upgraded vehicle, a 2017 Jetta, and enjoyed such a fun, sporty, and clean vehicle. Budget explained everything clearly to me, as I had never needed a rental vehicle and was a little nervous about the whole process. The ladies at the front desk are hilarious, and their driver, Will I believe his name is, was very kind and courteous. I would highly reccomend!