Adobe Rent a Car Jaco

Very good services and lovely staff! Esteban Castillo made sure our rental experience was a 5 star! Gracias!

Great Experience. So often in Costa Rica there are hidden fees with car rentals, that is not the case here. The price quoted was the price paid! They delivered the car to my property too, which saved me a taxi fee to the office. I'll definitely use them again and would recommend them to all!

I rented car for the day, to go to Monteverde. Excellent service, we did not have any issues!! Very pleasant and helpful guys work there! We paid 94 $ for 4x4 car. Would totally recommend. Natalia

Great service ALWAYS !

I'm a frequent visitor to Costa Rica and own a home close to Tarcoles. We decided to try Adobe because they seemed to have a better rate than our preferred Alamo. We arrived in SJ went to Adobe's office and they said our reservation was only a quote. Ok we spent the night at Holiday Inn express for $130.00 thing's happen. Not long after we got to our home maybe a week or so I went out in the morning to find a completely flat tire. No problem, changed the tire and went to Adobe's office at Herradura. I explain to the agent what occurred and say I'd like a new tire so we still have a spare. After looking at the tire in the trunk with the guy he takes the car and tire for repair. Upon returning the agent insists I fill out a police report and says I'm responsible for the tire and that I destroyed the tire by driving on it. After about an hour of me doing my best to remain patient while he talks to the main office in SJ. I finally lose it when he insists we can't leave his office until said tire is paid for. Watch......this is me leaving your office and not letting you continue to call me a liar. 30 plus day trip comes to an end, I know I have to deal with returning the car in SJ. I return the car as promised on July 20th. The agent in SJ says the car is late 1- day and I owe for that additional time and I owe $58.00 for a tire and $10.00 for paperwork to get my $1,000.00 deposit. Oh this is the best part, they have some horrible black and white 8-1/2×11 photo copies of a shredded tire to prove their point. Not the tire I changed but still a tire. Needless to say we have an exchange of conversation and I threaten to call them out on trip advisor and face book etc. which gets me nowhere. When I tell the agent I will instantly contact the credit card company upon return to the states if they insist on ripping me off to establish a dispute he suddenly changes his tune. All additional charges disappear and I'm left paying what we agreed upon originally for a month long rental. I won't be using Adobe again and hope my review helps others avoid an unnecessary hassle.