Bike Live

Not recommended, I left to bike to service the forks, they did it but didn´t replaced the seals, which where destroyed in one of the forks, the guy said this kind of forks does not need the seals. They should inform the customer about this before the service, not after! I also asked to put new cable in the mechanical disk braked, they did not put cable guides, so the cable was too lose considering that was not attaches to the frame.

Very good service.

Professional approach, quality service, willingness.

So far, the worst service I've ever received. I had the X2 float silencer serviced by FOX. After telephone agreement, Bikelive will serve the silencer. After the first overhaul, they returned the muffler vented. I didn't even get the used set of seals back, it kind of smelled that they didn't really replace anything. After the complaint, the silencer clicked, so I left it there for another 3 attempts. After the third attempt, they gave me a silencer, which clicked lightly, and it didn't make sense to them to put it back there and argue with them, when they obviously couldn't refurbish the X2. When complaining about the work, they let me wait for a few weeks that they did not have the capacity to repair and I had to wait until the service had time to fix what he had done wrong. Absolutely tedious approach to the customer. Do not use original parts such as oil and seals. now I wouldn't have a valve serviced in Bikelive.

Bicycle experts